Go to ZenCast
Advice and answers from the ZenCast Team
Getting Started
23 articles
What is ZenCast
Publishing more than one podcast under the one...
Getting more help
Is there a limit on the number of podcasts I...
How to invite team members
What's the correct image size and file type for...
How do I add or change episode artwork?
How do I upload new episodes?
How do I change my show title, description, etc?
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Switching to ZenCast
3 articles
What happens to my existing subscribers?
How to redirect your show to ZenCast from...
Importing an existing podcast to ZenCast
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Analytics & Statistics
5 articles
ZenCast Analytics Overview
How often are ZenCast analytics updated?
How can I see my podcast’s stats on Spotify?
What's the difference between plays, listens,...
Listening Methods and Referrals don't add up in...
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Publishing your podcast
9 articles
How do I schedule episodes to be published on a...
How do I change my podcast audience from public...
Can I edit the published date and time of an...
Why was my podcast rejected by Apple?
How long does it take for my new episodes to...
How do I find my podcast/show RSS feed URL on...
Your show's links
The ZenCast podcast media player
My episodes are showing in the wrong order on...
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Pricing, privacy and terms
5 articles
Plans & Pricing
Privacy Policy
Terms of Service
What happens to my episodes and data if I...
Do I own my content on ZenCast?
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Customising and configuring your podcast's website
2 articles
How do I use a custom domain name with my...
How do I us my own website URL in my podcast...
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Managing your show
1 article
My episodes are showing in the wrong order on...
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Account Management
10 articles
How do I permanently delete all my account data...
How do I cancel my ZenCast subscription?
How do I upgrade/downgrade my ZenCast plan?
How do I change my password?
How do I renew my account subscription?
I'm not receiving the password reset email
How do I update my profile details/email...
I forgot my ZenCast password - how do I reset it?
How do I update my payment/billing details?
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Troubleshooting
10 articles
My artwork isn't showing on Spotify/Apple etc
Some of my show or episode information isn't...
I’m logged in but my account looks blank -...
Podcast RSS feed validation
I deleted all my episodes to start over, but...
Why isn't my podcast appearing on Spotify,...
I deleted my podcast from ZenCast but it's...
My artwork is not uploading to ZenCast / I'm...
My audio is not uploading to ZenCast / I'm...
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Leaving ZenCast
1 article
How do I redirect my podcast away from ZenCast...
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Frequently Asked Question
1 article
Does ZenCast offer custom enterprise level plans?
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