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Troubleshooting

Solving common problems

Podcast artwork not showing

My podcast artwork isn't showing on Spotify, Apple, etc

Podcast info not showing correctly on Spotify, Apple Podcasts, etc

Some of my podcast or episode information isn't displaying on Spotify, Apple Podcasts, etc

Podcast and episodes have disappeared

I’m logged in but my account looks blank - where have my episodes gone?

Podcast RSS feed validation

How and why to validate your podcast's RSS feed

Can I reuse an old podcast with a new title?

What to do if you want to delete all your episodes and start over with an entirely new show

Podcast not showing up on listening apps

Why isn't my podcast appearing on Spotify, Apple Podcasts, etc?

Deleted podcast still showing

I deleted my podcast from ZenCast but it's still showing on Spotify or another listening app

Artwork not uploading

I can't upload my artwork files to ZenCast / I'm getting an error message

Audio not uploading

I can't upload my audio file to ZenCast / I'm getting an error message

Episodes stuck on Private audience

My podcast episodes are stuck on Private audience settings, but my podcast is set to Public