I’m logged in but my account looks blank - where have my episodes gone?
updated over 1 year ago
If you've logged into your ZenCast account and episodes are missing or everything looks different/blank, don't panic. It's worth checking that you're logged in with the correct account/email address.
More often than not when this happens it's because there is more than one account in existence. All the shows and episodes have been created in one account, and they don't show when someone logs in at a later date accidentally using a different email address.
Or... if you've joined multiple teams on ZenCast, make sure that you're viewing from the correct team. You can select the right team from the drop-down menu by clicking on your avatar in the upper-right corner of the dashboard.
If you've double-checked that you're using the same account details that the episodes are uploaded to and you're still having issues, please get in touch via the chat bubble or email email@example.com